Hi, I'm SP and I'm the sole force behind S-Ranked. You may have chatted with me via email and I'm glad you're here because I've got some big news that I want to share -
I've recently started a family by adopting our first little nugget! Which I think is great, and I hope you do too. To say it's been a wild journey, is an understatement for sure.
So what's this about a production delay?
Well, as part of the adoption process, both the birth state and the home state need to do some legal discussion in order to confirm that the adopted child can legally leave the state. This process, called ICPC (read more about it here) can take anywhere from a few days to a few weeks, depending on the states in question. While this process is happening, the child, and its guardians, can't leave the birth state.
All this is to say that I've been stuck in another state with my new baby for a full week (so far) and unable to get back to fulfilling orders. And, I don't have a clear timeline as when I'll be able to get back to orders. I think I'll be back to get orders out by early to mid of next week, Dec 14-15th, as I've been told that ICPC usually takes 7-10 business days, but this process is a legal process that I have no control over, so I can't say for sure.
But here's what I can do - orders placed from from now, Dec 7th, until Dec 15th (or whenever I get back) will get a code for a paint discount or shipping upgrade. Just send an email before you order to get your code. If you already placed an order, you should have received an email about this.
I appreciate every one of you that have ordered something, sent questions about what's possible, or just popped by to look around. I honestly can't thank you enough for your patience and support.